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About Fraud Help Desk

Fraud Help Desk aims to protect people against fraud and other financially motivated crimes committed in or from the Netherlands. Our goal is to make citizens and businesses more vigilant and more resilient against fraudulent activity. We raise awareness of the dangers of scams and frauds by publishing updated information and alerts on our website, Facebook and Twitter.

We lend a helping hand to victims of fraud by referring them to the proper authorities. This saves them the trouble of finding out who to go to for help.

In addition, fraud victims can turn to us for advice. Sometimes, we refer them to government agencies or partners for further assistance.

Fraud Help Desk has no investigative authority.

Contact

We are the Dutch national anti-fraud hotline. Please report scams, attempted fraud offences or suspicious activity to us by filling out our report form (in Dutch). We take every report seriously and will get back to you as soon as possible.

You can also contact us by telephone: 088 – 7867372.  If you are calling from outside the Netherlands, the number is +31 – 88 – 7867372.

Our advisers at Fraud Help Desk are ready to take your questions or fraud reports from Monday to Friday between 9 a.m. and 5 p.m. (Central European Time, except public holidays). On Wednesday, Fraud Help Desk is available from 12 a.m.

Our postal address:
Fraud Help Desk
P.O. Box 963
7301 BE Apeldoorn

Your report matters!

Your report will help us get a clearer picture of fraud committed in or from the Netherlands. The information you provide will tell us what is happening in the world of fraud, enabling us to warn other people.

What do we do with your report?

First of all, we file your report in our database. We collect this information to get a better idea of ​​the latest fraudulent activity or unfair trading practices. It enables us to refer victims to the right authorities and issue specific warnings of such practices. We will treat the information you provide strictly confidentially in accordance with national privacy legislation.

Personal rights

Privacy statement (pdf)

SafeCin foundation

With its activities and services, Fraud Help Desk Fraud Help Desk forms part of Stichting Aanpak Financieel-Economische Criminaliteit in Nederland. Set up to tackle financial and economic crime in the Netherlands and known by its acronym SAFECIN, this foundation was established on 7 October 2003. It is listed in the Trade Register of the Chamber of Commerce in Arnhem under number 09138148.